Privacy Policy

1. Information We Collect

Information you provide to us

This includes information you choose to give us directly, such as your name, email address, account credentials, and any content or messages you send when you create an account, contact us for support, subscribe to updates, or otherwise communicate with us.

Information we collect automatically

When you use the Service, we may automatically collect certain information about your device and how you interact with the Service, including your IP address, device type and identifiers, operating system and version, app version, language settings, the pages or screens you view, and the dates and times of your activity. We may also collect diagnostic and crash data to help us identify and fix problems.

Cookies and similar technologies

On our website, we and our service providers may use cookies, local storage, and similar technologies to operate and secure the Service, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings, although disabling them may affect certain features.

2. How We Use Your Information

We use the information we collect to:

• provide, operate, maintain, and improve the Service;
• create and manage your account and authenticate users;
• respond to your inquiries, requests, and support needs;
• send administrative or technical notices, updates, and security alerts;
• monitor and analyze usage and trends to improve the user experience;
• detect, prevent, and address technical issues, fraud, and abuse; and
• comply with applicable legal obligations and enforce our terms.

3. Legal Bases for Processing

If you are located in the European Economic Area, the United Kingdom, or a similar jurisdiction, we process your personal data only where we have a valid legal basis to do so, including your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving the Service where these are not overridden by your rights.

4. How We Share Your Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers: with vendors and partners who perform services on our behalf, such as hosting, analytics, and customer support, under obligations of confidentiality;
• Legal and safety: when required by law or to protect the rights, property, or safety of OpenTrop, our users, or others;
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, in which case information may be transferred as part of that transaction; and
• With your consent: when you direct us to share your information.

5. Data Retention

We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Security

We implement reasonable administrative, technical, and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, update, or delete your data, to object to or restrict certain processing, and to data portability. You may also have the right to withdraw consent at any time and to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details below, and we will respond in accordance with applicable law.

8. Children’s Privacy

The Service is not directed to children under the age of 13, or the minimum age required in your jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

9. International Data Transfers

Your information may be processed and stored in countries other than the one in which you reside. Where we transfer personal data across borders, we take steps to ensure it receives an adequate level of protection in accordance with applicable law.

10. Third-Party Links and Services

The Service may contain links to third-party websites or integrate third-party services that we do not operate. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after the changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy or our data practices, please contact us at siulabs.dev@gmail.com.